The hospitality sector has long embraced the power of video surveillance to help boost customer and staff safety and facility protection. However, the needs within the industry are changing, and hotel security decision-makers are finding that video surveillance alone is not keeping pace with the increased demands.

Why is Security Important in the Hospitality Industry? 

The presence of physical security systems in the hotel environment is vital for:

• Detering crime
• Improving staff and guest safety
• Detering unwanted acts such as destruction of property
• Preventing unauthorized guests 
• Identifying suspicious activity 

What is the Best Video Security Solution for the Hospitality Industry? 

Video surveillance has always been an essential part of maintaining safety and security in the hospitality industry. Now, the hospitality industry is increasingly adopting the next generation of video security, Remote Video Guarding. Remote Video Guarding combines intelligent analytics, real-time incident detection, and audio intervention, to increase security and decrease costs. 

How Does Video Remote Guarding Benefit Hospitality?

The value of Live Remote Video Monitoring in the hospitality industry is undeniable.  Eyeforce Remote Guarding turns every camera into a remote guard by combining video surveillance, analytics, and live audio intervention into one powerful solution. 

Here are the Top 5 Ways Remote Guarding Benefits the Hospitality Industry

Prevents Crime, Rather Than Just Record It

Eyeforce Remote Guarding is event-focused and intervenes to prevent crime, rather than “record to report” crime. Sophisticated analytics behind every camera detects unwanted or suspicious activity and delivers critical information to security specialists who provide immediate audio intervention before crimes happen. This significantly increases hotel security.

Loss Prevention

Whether it is guest theft or employee theft, loss prevention is a major concern in the hospitality industry. Preventing loss by deterring and catching thieves is another key benefit of remote guarding. 

Preventing Fraud

Fraud is a huge risk in the hotel industry. Unscrupulous guests and employees target what they see as deep-pocketed hotels and restaurants with fraudulent claims of various harms due to some failure on the part of the hotel entity. Eyeforce video monitoring solutions can identify suspicious behaviors and intervene immediately as well as provide a video record of events should they graduate to litigation. 

Increased Insights

Video data can greatly increase business awareness by identifying productivity or customer service issues, bottlenecks, unused or low-use areas, customer behaviors, high-traffic times, and more. This information can be used to improve processes and add more value to the guest experience. 

Unobtrusive Security

Onsite guards are a valuable asset to any hospitality facility. However, one guard cannot cover an entire facility, and having many guards can detract from a warm and inviting atmosphere. Eyeforce Remote Guarding augments onsite guards by turning every camera into a remote, 24/7/365 active guard without impacting the hotel ambiance. 

Hotel Video Monitoring Solution

Eyeforce Remote Guarding helps solve many challenges in the hospitality industry by providing one of the most comprehensive, effective, and cost-efficient video monitoring solutions in the security industry. Our solution leverages today’s top video surveillance and analytic technologies used by the DHS and DOD and pairs it with human intelligence and intervention for an unmatchable physical security solution.